EurAuPair

Through EurAupair's 12-Month Au Pair Commitment, host families and au pair participants are ensured an entire year of a mutually beneficial and rewarding intercultural child care exchange experience.

If, after a 60-day adjustment period, the host family and the EurAupair Community Counselor have determined that the au pair is incompatible with the host family's lifestyle, and the problems and differences are irreconcilable and irresolvable, or the au pair withdraws from the program not due to host family cause, EurAupair will provide the host family with a replacement au pair as soon as possible.

EurAupair will provide you with suitable replacement candidates from which you can choose an au pair based upon the information provided in the Host Family Profile and Agreement, and, if possible, any other reasonable criteria provided by the host family. It can happen that the time remaining on the visa of the replacement au pair extends beyond the original 12-month commitment of the host family.

In the event of au pair reassignment, repatriation, or withdrawal, EurAupair cannot guarantee continuous child care assistance between the original au pair's departure from the family and the arrival of a replacement au pair. It will, however, do everything possible to ensure that, should any lapse in child care assistance occur, it will be minimal.

The host family is obligated to continue hosting and to provide for the health, welfare, and safety of the au pair exchange participant until the au pair returns home or joins another host family. Host families must conform to all U.S. government regulations, program guidelines and rules. Of course, EurAupair will not provide a replacement au pair to any host family that EurAupair determines has violated U.S. government regulations, federal, state or local laws or its obligations to the au pair or the program.

Child Care Promise

In the event of an involuntary full-time job loss, host families who apply or re-apply on or after April 1, 2009 to participate in a 12-month program year, will have the opportunity to receive the standard contractual refund and to keep their au pair until the end of her program year.

EurAupair host families that are compelled to make the decision to cancel their program participation as a result of an involuntary full-time job loss, after the au pair has arrived in their home, may elect to either retain the au pair for the period of time remaining on their first 12-month program year or request that EurAupair remove the au pair from their home. EurAupair will make every effort possible to place the au pair with another family.

EurAupair will refund the program fees, for the time remaining on the 12-month program year, according to the program’s refund calculation schedule based on a review of reasonable documentation proving the loss of income.

If the host family retains the au pair they agree to continue to comply with all program guidelines and policies and must continue to pay the au pair’s weekly stipend and provide all required educational benefits.